Who’s driving this thing?
The Two Sides Tarot ship is captained by Marianne, an intuitive tarot reader from Sydney, Australia. You can learn more about Marianne and Two Sides Tarot here.
What do I need to know before I order a tarot reading?
When you order a tarot reading, you are agreeing to Two Sides Tarots’ Terms and Conditions, so before you hit that order button, please have a read and make sure everything is hunky dory with you! To find out more about my approach to tarot and see if we’re a good fit for each other, visit my About page or my Blog. You can also find sample Two Sides Tarot readings in my Agony Augury blog series.
Help! I want a tarot reading, but I don’t know what to ask or how to ask it!
You’re in luck! My Guide to Asking Empowering Questions is the place to go if you’re not sure how to phrase your inquiry. This handy guide will help you approach your question so that you are empowered to get the best possible outcome from your situation – this is your story, after all!
How will I receive my tarot reading? How long does it take?
Tarot readings are delivered in PDF format by email. Once we’ve finalised your question, your reading will be delivered to you within 5 days. In the event that the delivery time changes, you will be notified during the confirmation process.
Can I give a tarot reading as a gift?
You most certainly can! Just leave me a note in the Instructions field when you go through the checkout, and I'll get in touch with you to arrange a gift certificate for your friend or loved one!
What is your exchange policy for tarot readings?
All readings are offered in good faith, and as such, no refunds or exchanges are offered. If you are unhappy with your tarot reading, please do get in touch.
Where do your tarot decks come from?
Two Sides Tarot stocks tarot decks from some of the best independently published tarot artists in the known universe! The decks I stock are sourced directly from the artist.
Where do you ship to?
Anywhere and everywhere! Tarot decks ship from Sydney, Australia to your desired location. Australian addresses can expect delivery within 7 business days after dispatch.
International shipping times vary depending on your location. Generally you can expect to receive your order within 2-3 weeks of shipping date, but this is an estimate only. Two Sides Tarot is not responsible for delays caused by international post and customs processing. If you have any questions about shipping times to where you are, or you wish to inquire about express post, please drop me a line.
How much does shipping cost?
Regular shipping to Australian addresses is US$5 flat rate - that means no matter how many decks you order, you'll only pay US$5. Huzzah! If you would like registered or express shipping, please send me an email and I will provide a paypal invoice for the additional cost.
Shipping to New Zealand is US$8 for the first item, and US$5 per additional item. Shipping to the USA is US$12 for the first item, and US$5 per additional item. All other destinations are US$15 for the first item, and US$5 per additional item. These quotes are for standard Air Mail without tracking.
If you would like registered or express international shipping, send me an email for a quote. Please note that some countries may impose a customs charge or duty to your order. Payment of any additional charges is the responsibility of the customer.
How long will it take for my order to ship?
All orders ship within 2-3 business days.
What currency does Two Sides Tarot use?
All products in the Two Sides Tarot store are priced in US dollars. You can find approximate conversion rates to your currency here.
What is your exchange policy for tarot decks?
Two Sides Tarot doesn’t offer exchanges or refunds on tarot decks if you change your mind. However, if you are concerned that there is a problem with your tarot deck, please do get in touch and we’ll work it out!